Mehmet Soydam

Data Analyst & Industrial Engineer
Kadıköy, TR.

About

Highly accomplished Data Analyst and Industrial Engineer with over 5 years of experience driving strategic insights and growth within e-commerce and insurance sectors. Proven expertise in leveraging data to expand user bases (4.3M+ users), guide significant investments ($1B+), and optimize product development. Seeking to apply advanced analytical skills in business intelligence, data analysis & visualization, data science, or data engineering roles to deliver high-impact solutions.

Work

Trendyol
|

Central Planning & Optimization Data Analyst

İstanbul, İstanbul, Türkiye

Summary

Led data analysis and optimization initiatives for Trendyol's Gulf region expansion, driving user growth and strategic decision-making in a competitive e-commerce market.

Highlights

Developed and automated critical dashboards and reports using BigQuery, Python, Git, and Airflow, enabling data-driven identification of growth opportunities across diverse categories and business models in the Gulf region.

Executed in-depth user and churn segmentation analyses, uncovering critical patterns in discount effectiveness, user behavior, and basket composition that informed profitability strategies.

Spearheaded A/B testing for key levers including cargo, payment, and discounts, directly influencing strategic decisions and regional scaling through performance-driven user behavior insights.

Conducted comprehensive customer behavioral analysis to pinpoint key drivers of engagement and loyalty, significantly increasing shopper engagement for 4.3 million users across diverse segments.

Constructed and managed centralized discount and product margin data tables, ensuring high data integrity and precise cost/revenue allocation through effective collaboration with DWH teams and stakeholders.

NN Life & Pension
|

Product & CX Analyst

İstanbul, İstanbul, Türkiye

Summary

Analyzed market trends and proposed strategic product initiatives for pension and life insurance products, enhancing customer experience.

Highlights

Identified critical market trends and strategic opportunities through comprehensive analysis of pension, life, and personal accident market reports, informing product development.

Proposed and coordinated the successful launch of new products and campaigns, alongside implementing customer experience (CX) improvements to drive market penetration.

Leveraged Python and Excel for data analysis, providing critical insights that informed product development and customer experience enhancements.

Allianz Insurance
|

Product Data Analyst

İstanbul, İstanbul, Türkiye

Summary

Managed data analysis and reporting for life and pension products, optimizing operations and contributing to strategic product launches.

Highlights

Managed complex reinsurance and pooling operations, aligning internal teams and overseeing financial and system developments in collaboration with five external partners to ensure operational efficiency.

Automated and streamlined reporting processes for over 250 accounts, resolving critical data omissions and significantly enhancing product profitability through collaboration with global partners.

Conducted User Acceptance Testing (UAT) and provided data analysis for Allianz's core transformation project (ABS), ensuring product and policy changes met customer, sales, and legal requirements.

Delivered comprehensive market analysis and identified product trends for life and pension offerings, contributing to the successful launch of new products, including critical illness and saving-like life insurance.

Arçelik
|

Research & Development Intern

İstanbul, İstanbul, Türkiye

Summary

Contributed to research and development initiatives at a leading appliance manufacturer.

Highlights

Supported R&D projects by conducting preliminary research and data gathering for product innovation.

Allianz
|

Business Analytics Intern

İstanbul, İstanbul, Türkiye

Summary

Assisted in business analytics processes, gaining exposure to data-driven decision making in the insurance sector.

Highlights

Assisted in data collection and analysis to support business intelligence initiatives and reporting.

Arçelik
|

Systems Design Intern (Production Planning)

İstanbul, İstanbul, Türkiye

Summary

Contributed to systems design for production planning, focusing on process optimization.

Highlights

Supported systems design projects focused on optimizing production planning processes and efficiency.

BD Electronics
|

Erasmus Intern

Malta

Summary

Gained international experience through an Erasmus internship in electronics manufacturing.

Highlights

Participated in daily operations and learned about electronics manufacturing processes and quality control.

Education

Middle East Technical University
Ankara, Ankara, Türkiye

Bachelor's degree

Industrial Engineering

Awards

TEV Scholar

Awarded By

Turkish Education Foundation (TEV)

Awarded a prestigious scholarship by the Turkish Education Foundation for academic excellence during undergraduate studies.

Languages

Turkish
English

Certificates

Data Engineering Bootcamp

Issued By

Zero to Mastery

Data Analytics Development Program

Issued By

Istanbul Technical University (İTÜ)

McKinsey Forward

Issued By

McKinsey & Company

Python Developer

Issued By

Zero to Mastery

Skills

Programming Languages

Python, SQL.

Data Platforms & Tools

BigQuery, Airflow, Git, GitLab, Excel, Google Sheets, Jira, db2, Oracle, PowerPoint.

Data Analysis & Modeling

A/B Testing, User Segmentation, Churn Segmentation, Customer Behavioral Analysis, Market Analysis, Data Visualization, Statistical Analysis, Pandas, Matplotlib.

Business & Strategy

Product Development, CX Improvement, Strategic Planning, Business Intelligence, Performance Optimization, Financial Analysis, Cost/Revenue Allocation.

Project Management & Operations

UAT Testing, Stakeholder Management, Process Automation, Reporting, Data Integrity, Production Planning.

Interests

Entrepreneurship

METU Young Entrepreneurs Society.

Dance

METU Contemporary Dance Society.

Productivity

METU Productivity Club.